Home Warranty

RECLINER MECHANISMS SLEEPER MECHANISMS

WOODEN FRAME PARTS SPRING AND SPRING SYSTEMS

Brassex Inc.’s Standard Warranty covers the repair or replacement of the above listed parts resulting

from manufacturing and material defects. This warranty covers the useful term of the product when used in a normal manner. This warranty provides coverage to the original consumer purchaser only and does not apply to rental, business, commercial, institutional, or other non-residential users. Brassex Inc. will pay the cost of labor, shipping and handling to repair or replace the defective part(s) for one (1) year from the date of original purchase.

CUSHIONING

The seat cushion foam and filling materials are warranted against defective material or workmanship for a period of one (1) year from the date of original purchase. During that time, Brassex Inc. will provide

a replacement for the defective part. Labor, shipping and handling charges are covered for one (1) year from the date of original purchase. All foam and filling composites naturally soften with use. This softening does not constitute a defect under the warranty.

SLEEPER MATTRESSES

Sleeper mattresses have a Limited Warranty against defects for a period of five (1) year from the date of original purchase. During the first year of use, the mattress will be repaired or replaced at no cost to the purchaser. Brassex Inc. will pay the cost of shipping and handling for one (1) year from the date of the original purchase.

FABRICS

The upholstery fabric used on your furniture has a Limited Warranty for one (1) year from the date of

purchase. This warranty covers:

  • Seam failure
  • Fabric separation
  • Nap loss

The Warranty is limited to the repair or replacement of the defective fabric. Brassex Inc. will pay for the

labor costs, shipping and handling charges for defects covered by the fabric warranty. The fabric warranty does not over:

  • Pilling
  • Fading

LEATHER

A one (1) year Limited Warranty from the date of original purchase is provided for repair or replacement

of leather parts resulting from manufacturing or material defects. This warranty also covers labor, shipping and handling charges for one year. No two pieces of leather are alike. As such, natural markings and grain variations are not considered defects. The Fabric/Leather Warranty does not apply where there is evidence of excessive soiling, improper cleaning, abuse, or where the fabric or leather has had a chemical treatment applied by the retail dealer or consumer. Certain upholstery fabrics carry warranties from their producers, which supersede this Fabric/Leather Warranty.

ELECTRIC MOTORS AND SYSTEMS

Electric motors and electrical systems have a Limited Warranty for one (1) year from the date of original purchase. During this period, Brassex Inc. will repair or replace the defective part. Brassex Inc. will pay for the cost of labor, shipping and handling charges for this same time period.

ALL OTHER PARTS

All other parts not specifically warranted, including but not limited to hinges, shields, latches, table tops,

and drawers have a one (1) year Limited Warranty resulting from defective material or workmanship. This warranty is limited to repair or replacement of the defective part. Under this warranty, Brassex Inc. will pay the cost of labor, shipping and handling charges for one year.

WARRANTY LIMITATIONS

The warranty herein described shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty of Merchantability or fitness for a particular use. The parties agree

that Brassex Inc.’s sole liability and the purchaser’s exclusive remedy shall be for the repair, or at Brassex Inc.’s discretion, replacement of the defective part as provided herein. Notwithstanding the above, if

replacement parts for defective materials are not available. Brassex Inc. reserves the right to make reasonable compensation in lieu of repair or replacement. Liability for incidental or consequential damages under the warranty is excluded.

CLAIMS

To receive the benefits of this warranty, please contact the authorized dealer from whom you made your purchase. If you move or the original dealer is not available, you must notify the Customer Care Department of Brassex Inc. at service@brassexinc.com or at 905-362-5555. Please note no claim will be entertained without proof of purchase from an authorized Brassex Inc. Dealer.

Do not allow children to play on this mechanized furniture or operate the mechanism. Leg rest folds down on closing so that a child could possibly be injured. Always leave in an upright and closed position and keep hands and feet clear of mechanism. Only the occupant should operate it.